At Brij Om Ayurved, we respect your privacy and are committed to protecting the personal information you provide while using our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
Personal Information
Name
Email address
Phone number
Billing address
Shipping address
Order Information
Products purchased
Order number
Transaction details
Delivery information
Customer support communications
Technical Information
We may automatically receive certain technical information, such as:
IP address
Browser type
Device information
Operating system
Pages visited
Website usage information
Date and time of website visits
2. How We Use Your Information
We may use your information to:
Process and fulfil orders
Arrange product delivery
Process payments
Send order confirmations
Provide customer support
Respond to enquiries
Improve our website and services
Prevent fraudulent transactions
Maintain website security
Send service-related communications
Comply with applicable legal requirements
3. Marketing Communications
Where permitted and where required, we may use your contact information to send information about products, offers, promotions, or updates.
You may unsubscribe from promotional communications at any time by following the unsubscribe instructions provided or contacting us.
4. Payment Information
Payments may be processed through third-party payment providers.
We generally do not require or store your complete credit-card, debit-card, or banking credentials on our website.
Payment providers may process your information according to their own privacy policies and security practices.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Remember preferences
Keep products in your shopping cart
Understand website usage
Improve website performance
Measure marketing effectiveness
You can control or disable cookies through your browser settings, although some website features may not function properly as a result.
6. Sharing of Information
We may share necessary information with trusted service providers when required to operate our business, including:
Payment processors
Courier and logistics companies
Website hosting providers
IT and technical service providers
Email and communication providers
Analytics and marketing service providers
We do not sell your personal information as a standalone commercial product.
We may also disclose information when required by applicable law, regulation, legal process, or government authority.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, legal obligations, dispute resolution, and security.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
9. Children’s Privacy
Our website and products are intended for adults unless the product packaging specifically states otherwise.
We do not knowingly collect personal information from children for independent purchases.
10. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to request information about how your data is processed and to request correction, deletion, or other actions where legally applicable.
India’s Digital Personal Data Protection framework provides a statutory framework concerning processing of digital personal data.
To make a privacy-related request, contact us using the details below.
11. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.
The updated version will be published on this page with a revised Last Updated date.
13. Contact Us About Privacy
If you have questions, concerns, or requests regarding your personal information, contact:
